Export Case Study: Supplying Premium Grains to Japan

Company Introduction

China Agricultural Imp & Exp Co., Ltd. (CAIE) is a leading exporter and manufacturer specializing in high-quality agricultural products including garlic, ginger, spices, and dried fruits. We adhere to the highest international standards set by the EU, Japan, and the USA, ensuring our products are top-notch and meet stringent quality requirements.

Our Farms and Storage Facilities

CAIE owns over 10,000 acres of farms in Shandong Province, the birthplace of garlic and ginger in China. We ensure superior quality from planting to export. Our state-of-the-art 100,000㎡ constant temperature and humidity-controlled warehouse guarantees the quality of our products from storage to shipping. Supported by local governments in Shandong and Weifang, we benefit from advantageous policies in planting, storage, and logistics, allowing us to offer the best prices for wholesalers globally.

Customer Background

Our client, Nihon Foods Trading Co., Ltd., is a reputable wholesaler based in Japan, specializing in the import and distribution of high-quality grains and agricultural products. They supply a wide range of customers, including grocery chains, specialty food stores, and food service providers across Japan. Nihon Foods Trading Co., Ltd. was seeking a reliable and high-quality source of grains to meet the increasing demand in their market.

Order Details

Nihon Foods Trading Co., Ltd. placed a significant order with CAIE, specifying the following requirements:

Product	Quantity	Packaging	Standards	Delivery
Red Kidney Bean	5 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port
White Kidney Bean	3 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port
Light Speckled Kidney Bean	2 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port
Buckwheat	15 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port
Millet	1 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port
Yellow Glutinous Rice	5 metric tons	20 kg woven bags	Compliance with EU, Japanese, and USA standards	FOB Qingdao Port

Ordering Process

1. Online Ordering

Nihon Foods Trading Co., Ltd. utilized our online ordering system for placing their order. The steps included:

• Account Creation: The client created an account on CAIE’s website.
• Product Selection: Selected the desired grain products and specified quantities.
• Quotation Request: Requested a formal quotation based on their selection.
• Order Confirmation: After receiving and approving the quotation, the client confirmed the order online.
• Payment: Completed the payment process through secure online payment options.

2. Offline Ordering

For clients preferring offline communication, the process involved:

• Direct Consultation: Initial inquiry and consultation through email or phone.
• Quotation and Agreement: Provided a detailed quotation and formal purchase agreement via email.
• Order Confirmation: Client confirmed the order by signing the agreement and sending it back.
• Payment: Arranged payment through bank transfer or other agreed methods.

Shipping Process

1. Documentation Preparation

CAIE prepared all necessary documentation for export, including:

• Commercial invoice
• Packing list
• Certificate of origin
• Phytosanitary certificate
• Bill of lading

2. Customs Clearance

Our experienced logistics team handled the customs clearance process, ensuring all regulations were met and the documentation was in order. This step was crucial to avoid any delays and ensure smooth transit.

3. Transportation to Port

The packaged grains were transported to Qingdao Port using temperature-controlled trucks to maintain their quality. Our logistics team coordinated with the shipping line to ensure timely loading and departure. The shipment was tracked in real-time using GPS-enabled devices.

4. Ocean Freight

The shipment was loaded onto a container vessel bound for Japan. Throughout the voyage, the conditions were monitored to maintain product quality. The container was equipped with real-time monitoring systems that alerted our team of any deviations from the optimal conditions.

5. Arrival and Distribution

Upon arrival at the Japanese port, the shipment underwent a final inspection by the local authorities. After clearing customs, the products were transported to Nihon Foods Trading Co., Ltd.’s distribution center. From there, they were distributed to various retailers and food service providers across Japan. Feedback from the end customers indicated high satisfaction with the freshness and quality of the products.

Service Cycle

1. Pre-Sales Support

• Consultation: Providing detailed product information and answering client queries.
• Sample Provision: Sending product samples for quality evaluation.
• Quotation: Offering competitive pricing based on client specifications.

2. Order Fulfillment

• Production: Ensuring high-quality production standards.
• Quality Control: Rigorous quality checks at each stage.
• Packaging: Secure and protective packaging for transit.

3. Logistics and Delivery

• Shipping Coordination: Handling all aspects of shipping and customs clearance.
• Real-Time Tracking: Providing real-time updates on shipment status.
• Delivery Confirmation: Ensuring the client receives the products in excellent condition.

4. Post-Sales Support

• Feedback Collection: Gathering client feedback to improve future service.
• Issue Resolution: Promptly addressing any issues or concerns raised by the client.
• Ongoing Communication: Maintaining regular contact to ensure ongoing satisfaction and discuss future orders.

Testimonials

Contact Information

For inquiries, orders, or more information about our products and services, please contact us:

• Email: [email protected]
• Phone: +86 133-6536-0038
• Website: https://sinogarlics.com
• Address: Building 1, Innovation Center, Weifang Free Trade Zone, China